Refund policy
We want you to be happy with your jewels! If they don't make you say "I Love it", you can return qualifying item(s) for a refund or credit within 14 days of the ship date. Just contact us at hello@rougecoutureco.com for and we'll walk you through the process! Refunds outside of 14 days are subject to credit only.
Returned items must be:
- Unworn and in new condition
- In their original packaging
- Sale items and personalized items are FINAL SALE
All shipping and handling charges are non-refundable. Shipping costs and any other fees associated with sending your refund or exchange back to Rouge Couture Co. will be the responsibility of the customer. Packages requiring COD or other fees will be not be accepted or deducted from your refund.
*Note that not all refunds are equal so please contact us before sending your order back.
Exchanges can only be made for the same item at this time.